Building a bridge between technology and users
Hi I'm Edson
I’m IT enthusiast with over 20 years of experience in technology support, customer service, and education. I’m dedicated to empowering individuals and organizations to leverage technology efficiently, improve their quality of life, and optimize their investments for greater impact.
For the past three years, I’ve been a Customer Success Account Manager, partnering with businesses across various industries to drive their IT projects and roadmaps, specifically by removing blockers related to the Microsoft platform and ensuring they gain significant value from their technology investments.
One of my greatest strengths is bridging the gap between technology and users. During my over nine years working in a global helpdesk, I encountered users struggling with a critical issue. By patiently guiding them, I not only solved their problem but also helped them gain confidence in using technology. That experience reaffirmed my commitment to bridging the gap between users and digital tools. Read more.
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Edson…
- Describe AI workloads and considerations
- Describe fundamental principles of ML on Azure.
- Describe features of computer vision workloads on Azure
- Describe features of NLP workloads on Azure
- Describe features of generative AI workloads on Azure
Service Text: Craft a brief description outlining the essence of your first service. Establish a connection with the problem they seek to resolve and preemptively address any concerns you anticipate.
Consider the paramount benefit your customer will derive from this, all while keeping your target audience at the forefront of your approach.
Edson…
- Test automation
- Data collection
- Power Apps
- Power Automate
- Power BI
- Power Platform Business Value
- Power Platform Core Components
- Power Virtual Agents
Service Text: Craft a brief description outlining the essence of your first service. Establish a connection with the problem they seek to resolve and preemptively address any concerns you anticipate.
Consider the paramount benefit your customer will derive from this, all while keeping your target audience at the forefront of your approach.
Eddson…
- Cloud Service
- Compliance
- Office 365
- Security
- Teamwork
- Collaboration
Service Text: Craft a brief description outlining the essence of your first service. Establish a connection with the problem they seek to resolve and preemptively address any concerns you anticipate.
Consider the paramount benefit your customer will derive from this, all while keeping your target audience at the forefront of your approach.
Edson…
- Describe AI workloads and considerations
- Describe fundamental principles of ML on Azure.
- Describe features of computer vision workloads on Azure
- Describe features of NLP workloads on Azure
- Describe features of generative AI workloads on Azure
Service Text: Craft a brief description outlining the essence of your first service. Establish a connection with the problem they seek to resolve and preemptively address any concerns you anticipate.
Consider the paramount benefit your customer will derive from this, all while keeping your target audience at the forefront of your approach.
Edson…
- Test automation
- Data collection
- Power Apps
- Power Automate
- Power BI
- Power Platform Business Value
- Power Platform Core Components
- Power Virtual Agents
Service Text: Craft a brief description outlining the essence of your first service. Establish a connection with the problem they seek to resolve and preemptively address any concerns you anticipate.
Consider the paramount benefit your customer will derive from this, all while keeping your target audience at the forefront of your approach.