About
Subheading: Craft a compelling subheading that sparks curiosity.
Edson…Hi, I am Edson
I’m Edson Nascimento, passionate about IT with 20+ years of experience in technology support, customer service, and education. My passion lies in helping individuals and organizations leverage technology to work smarter and improve their quality of life.
One of my greatest strengths is bridging the gap between technology and users. During my over nine years working in a global helpdesk, I encountered users struggling with a critical issue. By patiently guiding them, I not only solved their problem but also helped them gain confidence in using technology. That experience reaffirmed my commitment to bridging the gap between users and digital tools.
About me
Edson…
Hi, I am Edson
I’m Edson Nascimento, passionate about IT with 20+ years of experience in technology support, customer service, and education. My passion lies in helping individuals and organizations leverage technology to work smarter and improve their quality of life.
One of my greatest strengths is bridging the gap between technology and users. During my over nine years working in a global helpdesk, I encountered users struggling with a critical issue. By patiently guiding them, I not only solved their problem but also helped them gain confidence in using technology. That experience reaffirmed my commitment to bridging the gap between users and digital tools.
